T & C

Key Hypnotherapy Terms & Conditions

ABN 48 160 649 144

Contact Number: 04 1235 2429

Disclaimer: Clinical Hypnotherapy is a confidential process designed to help you address your concerns and learn effective personal and interpersonal coping strategies to create positive change. It involves a relationship between you and a trained clinical therapist to help you accomplish your individual goals. While hypnosis is an effective technique for many purposes, the effectiveness may vary from individual to individual, and no specific results or progress can be promised or guaranteed.

Expectations: The feelings and experiences during the hypnotic state can vary from individual to individual.  Many people remain completely aware of everything that is going on while in hypnosis. The feeling is of deep relaxation and some most describing the hypnotic state as a state of deep relaxation while remaining completely alertPlease note results may differ from person to person. It is important to understand that hypnotherapy is not a ‘magic pill’. It requires that the client is committed to change and be prepared to make the effort to make that change a reality. Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy room, and part is achieved through support strategies and homework. As a client, you must commit to engaging with the process both during the session and afterward, by engaging in support strategies and homework that you are given.

Duration of Therapy: A committed and motivated client is likely to their goals. A guide to therapy duration and the number of sessions required will be provided at the initial consultation however this will be regularly reviewed during your therapy and any changes to this will be discussed with you. Therapy duration and number of sessions estimates are based on those provided to previous clients, however, as all clients and conditions are unique these estimates are subject to change.

Investment: Our current per session fee or fee for a program of sessions will be confirmed over the phone prior to the appointment booking along with the number of sessions. A deposit is payable in advance of each therapy session and the remaining investment due on the date of the agreed session. All deposits are non-refundable.  The client’s credit can be used at a future date to finalise payment.

Deposits: To secure the appointment a non-refundable deposit for the Quit Smoking Program the deposit must be processed at the time of booking.

Payment methods: All major credit cards are accepted, Square,  Bank Transfer. Bank details are available on request. All prices quoted are in Australian Dollars  (AUD) and include GST. Our prices are subject to change. Where receipts are requested by the client, they will be sent by e-mail.

Cancellation Policy: When we schedule an appointment for you, we deem that scheduled appointment as a definite booking and as such we will be investing preparation time prior to your appointment, in order to give you tailor-made treatment. From time to time we understand that situations may arise causing changes to agreed session times, we are happy to reschedule at no charge given notice outside 48 hours notice.  Changing an appointment within 48  hours of the session will result in the remaining agreed balance being charged. The session can be conducted at a later date with no further costs.

Punctuality: We appreciate prompt arrival for appointments. Please notify us as soon as possible if you will be late. Twenty-four-hour notice of cancellation allows us to use the time for others. If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client) or send a text to 0412 352 429. Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the originally scheduled finish time.

Confidentiality: We keep all information we receive from you, confidential, and do not disclose it to persons outside our company.  All client information is kept strictly confidential.

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