T & C

This website and its content is owned and operated by:

Key Hypnotherapy – ABN 48 160 649 144

Our contact details are as follows:

General email: keyhypnotherapy@gmail.com

Phone number: 0412 352 429


Please read these Terms of Service carefully before using our website. By using any part of the website, you agree to be bound by these Terms of Service.  Throughout the site, the terms “we”, “us” and “our” refer to Key Hypnotherapy.

This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this website.

Deposit: To secure the appointment a non-refundable deposit for the Quit Smoking program must be processed by credit or debit card over the phone on booking of the appointment to secure the appointment date. In the event of not having a credit card will we ask for a bank direct deposit to our nominated account. Payment methods all major credit cards are accepted, Square,  Bank Transfer. Bank details are available on request.

Clinical Hypnotherapy is a confidential process designed to help you address your concerns, come to a greater understanding of yourself and learn effective personal and interpersonal coping strategies to create change. It involves a relationship between you and a trained clinical therapist. The outcome of Clinical Hypnotherapy is often positive; however, the level of satisfaction for any individual is not predictable.

Expectations: The feelings and experiences one has in the hypnotic state can vary from individual to individual.  Many people remain completely aware of everything that is going on while in hypnosis.  Some individuals experience a hyper-awareness where sensations are perceived as enriched and vivid.  The ability to visualize or imagine is often enhanced.  A feeling of deep relaxation is common, and some people describe the hypnotic state as an escape from physical tension and emotional stress while remaining completely alert. Please note that we do not guarantee the effectiveness of treatment in any individual case and results may differ from person to person. It is important to understand that hypnotherapy is not a ‘magic pill’. It requires that the client is committed to change and be prepared to make the effort to make that change a reality. Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy room, and part is achieved through reflection or homework. As a client, you are required to commit to engaging with the process both during the session afterwards, by completing any homework or suggestions that you are given to you.

Therapy Duration: A committed and motivated client is likely to achieve their realistic goals. A guide to therapy duration and the number of sessions required will be provided at the initial consultation however this will be regularly reviewed during your therapy and any changes to this will be discussed with you. Therapy duration and number of sessions estimates are based on those provided to previous clients, however, as all clients and conditions are unique these estimates are subject to change.

Confidentiality: All interactions with Clinical Hypnotherapy Services, including scheduling of or attendance at appointments, the content of your sessions, progress, and your records are confidential. Exceptions to Confidentiality: Your therapist may consult a clinical supervisor to provide the best possible care. These consultations are for professional and training purposes. If there is evidence of danger of harm to self and/or others, a therapist is legally required to report this information to the authorities responsible for ensuring safety. If I  strongly suspect, physical or sexual abuse or neglect of any person under 18 years of age must report this information to child protection services. A court order, issued by a judge, may require to release information contained in records and/or require a therapist to testify in a court hearing.

Pricing: All prices are quoted in Australian dollars (AUD $) and include GST for Australian residents in keeping with current regulations. Our prices are subject to change. Our latest prices are featured on our website.

Cancellation Policy: Our cancellation and rescheduling policy require at least 24 hours notice. Any request to reschedule a session will not be unreasonably withheld.

When we schedule an appointment for you, we deem that scheduled appointment as a definite booking and as such we will be investing preparation time prior to your appointment, in order to give you tailor-made treatment.

If an emergency requires Key Hypnotherapy to cancel your session, as much notice as possible will be given to you. If this notice is less than 24 hours you will be entitled to a full refund for the session if you prefer not to reschedule.

Punctuality: We appreciate prompt arrival for appointments. Please notify us as soon as possible if you will be late. Twenty-four-hour notice of cancellation allows us to use the time for others.

If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client) or send a text to 0412 352 429. Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the originally scheduled finish time.

Privacy: We are committed to protecting your privacy. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally-identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services.

Disclaimer: This website does not provide medical advice. The content is for informational purposes only, to be used for vocational and avocational self-improvement, and as an alternative or complementary treatment. If you purchase a service for weight loss and/or other health and fitness goals, you may be provided with general nutritional advice and/or recommended published books, food guides, and health and fitness publications.  This is not a substitute for medical advice and you are advised to seek your Doctor’s approval before making any medical/health/lifestyle changes. We will, to the best of our ability, endeavour to accomplish the objectives of the client’s sessions.  While hypnosis may be an effective technique for many purposes, the effectiveness may vary from individual to individual, and no specific results or progress can be promised or guaranteed.

Products and Services: Certain products or services may be available exclusively online through the website. Never listen to or play any hypnosis audio tracks while driving or performing other tasks. Always select a safe, relaxed, comfortable place where you won’t be disturbed and of course, headphones are encouraged for the best experience. The audio downloads are designed to assist your self-improvement and give no guarantee of success.

Copyright: All copyright, trademarks, and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Key Hypnotherapy. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that I endorse the website(s). I have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

By purchasing our products or service you acknowledge your agreement to these Terms & Conditions.

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